A productivity solution bundle that includes inSuite’s Microsoft 365 (License Only) with CelcomDigi Business 5G WiFi. inSuite is a solution provided by Infront Consulting.

This package is open to all New and Existing CelcomDigi Business Customer with valid BRN.

Yes, it comes with a 24-month contract

An initiative from the Malaysian government to help Micro, Small and Medium Enterprises (MSMEs) improve digitisation applications in their daily business operations. The grant will match 50% or up to RM5,000 for eligible businesses. This grant is only applicable for the first 12 months of the contract bundle.

To qualify your business needs to be pass these criteria:

• Available to MSME and Cooperative registered under the relevant laws of Malaysia.

• The company is at least 60% owned by Malaysian citizens.

• The company has been in operation for at least six months.

• The company has a minimum average annual sales turnover of RM50,000.

• Must not have received previous Digitalisation Matching Grants.

Only selected solutions offered by CelcomDigi come with the 50% off rebate for the first 12 months of the contract bundle.

Post distribution shows the types of content you posted (images, videos, etc.) and how frequently each type was posted. This helps identify which content formats are most used and most effective.

Processing fee (RM10/line), SST and proration (if any).

You will get a bundle included of:

• 3x inSuite Microsoft 365 (License Only)

• 1 x Business 5G WiFi (up to 500Mbps)

• 1 x Free 4G/5G router

inSuite is a comprehensive product that combines the power of Microsoft 365 (M365) with managed IT services to deliver a seamless and efficient technology experience. It offers a range of support programs tailored to different business needs, ensuring that you receive the best possible service and support. With inSuite, you get access to the full suite of M365 productivity tools, including Word, Excel, PowerPoint, Outlook, and Teams, along with cloud services like OneDrive and SharePoint.

inSuite combines the robust tools of Microsoft 365 with dedicated managed IT services, providing comprehensive support & data security. This ensures that your business operates efficiently and stays protected against potential IT issues.

inSuite prioritizes data security with features such as multi-factor authentication and comprehensive security measures for all M365 services.

Yes, inSuite can assist with compliance and regulatory requirements by ensuring that your M365 environment is configured and managed according to industry standards and best practices. This includes data protection, user access controls and more. For businesses with more advanced compliance needs, we offer additional features and services. We will provide tailored advice if your requirements exceed what is covered by inSuite and note that there may be additional costs involved for these enhanced services.

After your purchase, Infront Consulting’s team will reach out to you within 3 working days to discuss the next steps. This will include providing your M365 admin username and password, as well as instructions on how to access your M365 admin portal.

Infront Consulting provides basic and limited support for this bundle. The service desk is available via email and phone, with a dedicated helpline routing to available agents.

No, training for Microsoft Teams and OneDrive is not included. However, it is available as part of our Productivity Pro bundle.

Yes, we will assist you by providing guidance and documentation for setting up your email on 1-2 devices. After that, you will be responsible for setting up the remaining devices.

You can contact support via phone or email. For prompt assistance, simply call Infront Consulting’s dedicated support line or send an email detailing your issue. Infront Consulting’s team is ready to help you resolve any problems you may have.

This is not provided with this bundle. Customers will need to use their own antivirus solution.

Business 5G WiFi offers easy, seamless connectivity with router that requires no complex setup, allowing you to quickly access the internet without any installation.  

For calls, we provide support immediately. For email inquiries, we strive for rapid response times:

• We typically respond within 30 minutes during normal operations.

• During high-volume periods, we ensure responses within 2 hours at most.

Setting up is super easy. The advanced 5G home router connects wirelessly to the network so there is no need for ethernet cables or extra hardware.  

Just plug it in where you get the strongest 5G signal in your home – as close to a window as possible.  

A strong signal is indicated by the LED light on your router.

• Read the e-user guide here.

You will receive regular updates on your support requests and service status via email or phone. Our team ensures transparent communication, providing you with detailed information on the progress and resolution of any issues.

You will enjoy Internet speed of up to 300Mbps via WiFi and 500Mbps via cable.

Upon intermittent 5G connectivity, you will be connected to a 4G network.

You may check here or visit the nearest Celcom or Digi outlets to check whether your address falls within the 5G coverage area.

This plan does not support calls and SMS.

No, you cannot use this service outside Malaysia.

Yes, upon exceeding the Fair Usage Policy (FUP) allocation of (1000GB), the speed will be throttled down to 512kbps until your next billing cycle. To continue the service at regular speeds, you may purchase an add-on Internet plan.

You can purchase any of the following add-on Internet packages below:

You can purchase an add-on Internet plan via the Celcom Life app, Celcom Life Hub, MyDigi app or by dialing *200#.

The Plus Daily Plan will be utilized first.

No. Multiple purchases upon active subscription for Plus Daily Plan is not allowed.

Yes. You can view the Internet add-on plan you have subscribed to via the Celcom Life app, Celcom Life Hub & MyDigi app. However, your Plus Monthly Plan quota will be added to your base plan Internet quota.

Any unutilized quota will be forfeited after 24 hours for the Plus Daily Plan, or upon renewal of your bill cycle for the Plus Monthly Plan.

The router has a warranty period of twenty-four (24) months.

The provided Plug-and-Play WiFi routers are covered by a limited warranty during your contract period.

You can walk-in at any Celcom Bluecube & Digi Stores for a device replacement.

You can connect any Wi-Fi capable devices in your home to the 5G home router, from PCs to laptops to set top boxes to smart appliances.

The 5 GHz signal is faster but covers a shorter distance and has weaker wall penetration. The 2.4 GHz signal is slower but covers a greater distance with better wall penetration.

The router remains CelcomDigi's property throughout the contract period. Customers will obtain ownership and entitle to the router upon expiry of your contract period. For clarity, in the event you opt for service cancellation before the contract expires, you may keep the router subject to payment of termination penalty charges.

Any loss or damage (physical damage, water damage, lightning strike, burned, or negligence by customer) due to negligence or abuse is not covered under the warranty, and any requests for replacements are chargeable, you will be offered with an outright replacement option at RRP.

No, the package comes with 24-month contract.

Yes, the router ownership will be transferred to you once the contract expires.

If you terminate before the contract ends, it will trigger a penalty and early termination fees apply.

Termination of service can be made to CelcomDigi careline by dialing *1111.

No, you cannot terminate individual packages within the bundle. The entire bundle must be terminated as a whole.