Device Shield is a package that offers protection for your devices from data hacks and thefts. It comes bundled with CelcomDigi Business Postpaid 168 plan.
This package is open to all New and Existing CelcomDigi Business Customer with valid BRN.
Yes, it comes with a 24-month contract.
An initiative from the Malaysian government to help Micro, Small and Medium Enterprises (MSMEs) improve digitisation applications in their daily business operations. The grant will match 50% or up to RM5,000 for eligible businesses. This grant is only applicable for the first 12 months of the contract bundle.
To qualify your business needs to be pass these criteria:
Only selected solutions offered by CelcomDigi come with the 50% off rebate for the first 12 months of the contract bundle.
Processing fee (RM10/line), SST and proration (if any).
You will get a bundle included of:
Mobile Phone Security powered by MobileIron & Zimperium is a comprehensive mobile device management software that designed to manage and secure apps and content on mobile devices from a wide range of online threats, including malware, phishing, ransomware, and data breaches. It offers advanced security features to ensure the safety and integrity of your company's digital assets.
Cyber Guard Device can identify both known and unknown threats by analyzing your mobile device's behavior. By detecting slight deviations in the mobile device’s operating system statistics, memory, CPU, and other system parameters, the detection engine can accurately determine how the attack occurred and recommend actions to protect your data and keep your mobile safe.
The Cyber Guard Device can identify both known and unknown threats by using machine learning to analyze mobile device behavior.
E.g. If a device connects to a malicious WiFi network, the Cyber Guard Device can be configured to disconnect from the WiFi or block network communication with company servers and apps. Additionally, it can integrate with existing enterprise mobility management (MDM, EMM) solutions to provide conditional access blocking.
No, signature-based technology is ineffective against unknown and dynamic threats, as it only guards against known malware and can take days to update its databases. Furthermore, it does not provide protection against mobile network attacks or device exploits.
Yes, you can use it to perform device hardening. This is applicable to project-based mobile devices or corporate-owned mobile devices, allowing you to disable cameras and app store access for data loss prevention purposes, ensure that the device is only used for work purposes, and enforce a device passcode to ensure the device is encrypted.
No, because this solution operates directly on the device, it doesn't need an internet connection. This ensures real-time detection and alerts without any delay.
Yes, the device remains protected even in airplane mode and while roaming, unlike internet-dependent security solutions which can be disabled by attackers if the device is compromised.
iOS devices have been proven to be vulnerable time after time. All the major iOS versions had publicly available jailbreaks within days of the updates, making them significantly more vulnerable.
Yes. The app communicates with the server periodically and wakes up the Cyber Guard Device app in the background. Cyber Guard Device will alert you only in case of threats and as per the alerting policy set forward by your administrator.
When employees receive company devices, they may install personal apps, exposing the device to potential threats. Providing devices with telco plans can lead to unexpected costs from in-app purchases. Cyber Guard Device's lockdown feature ensures devices are used for work with approved apps.
For Bring your own device (BYOD), it prevents data leaks (e.g., accidental sharing) by containerizing corporate data, adding authentication layers, and enforcing security policies like encryption and passcodes.
No, Zero-touch deployment is exclusively for corporate-owned devices, as they must be registered as company property. For BYOD, it's preferable for employees to self-enroll so they understand the policies regarding company data access.
It depends on company policies on the duration of the sync interval between the device and the server. The default sync policy is every 4 hours; the average consumption of battery is between 0.3% to 0.6% per hour. The longer the sync interval, the lesser the battery consumption.
The data consumption is minimal as most of the detections take place locally. The average data consumption over a 7-day period is approximately 200KB.
In the event of an attack, Cyber Guard Device first alerts you on your device via a notification. Upon tapping on the notification, you will be taken into the app to see additional information regarding the threat and remediation actions you can take to remain safe.
Our system integrator will provision your device remotely with the Mobile Phone Security service once your connectivity is successfully activated.
One licence is required per device/phone number. Other Android or Apple devices which are WiFi only (i.e. tablets) are also eligible and count as a device. Even though they don’t have a cellular connection (or phone number) they are susceptible to the same types of attacks.
Absolutely. While the service and licences are provided by CelcomDigi they are available to any carrier's devices. This allows the organisation to have a single mobile device security strategy for all carrier connected devices.
Yes, the user will get an email with a link to the Apple App Store or Google Play along with an activation link. The entire thing is standalone and very simple. There is no need to be on the CelcomDigi network or any other cellular network. They just need internet connectivity to activate the license and it will only communicate to the server periodically for any policy update or when threat is detected.
It works on any device that runs Android or Apple iOS.
It does not. Many of the feature phones are running proprietary operating systems.
The Cyber Guard Device only collects threat and device information in the event of an attack and pushes applications in accordance with company policy. To further protect user privacy, the Cyber Guard Device does not view, store, or transmit any personal information, such as contacts, personal emails, SMS messages, or browser traffic from the mobile device.
CelcomDigi Business Postpaid 5G 168 is a Plan that offers Unlimited 5G to help your business cope with greater demand for connectivity, now and in the future.
The price has been included in the package bundle price, you don’t have to pay a separate amount except for the Add Ons (If any).
Unlimited Calls apply to all domestic mobile/fixed on-net and off-net usages (excluding video calls, calls to special numbers, calls to toll-free 1-300/1-800 numbers and calls to 121 numbers).
Upon intermittent 5G connectivity, you will be connected to a 4G network.
For Principal Line, you can purchase Hotspot Add-On as follows:
There are 22 countries included in the FREE roaming feature: Australia, Bangladesh, Brunei, Cambodia, China, Hong Kong, India, Indonesia, Japan, Laos, Macao, Myanmar, Nepal, Pakistan, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, UK, Vietnam.
No. The Monthly Internet quota is applicable for domestic use only (within Malaysia). Internet usage while roaming will be chargeable on top of monthly commitment at roaming charges.
You can still enjoy the Internet access at 64kpbs up to 15GB. To continue enjoying the Internet service at a faster speed, you can purchase the Internet Add-On via Celcom Life App or Business Portal.
Any unutilised Internet allocation will be forfeited upon commencement of the next billing cycle.
Yes, upon exceeding the Fair Usage Policy (FUP) allocation of (800GB) of the Mobile Internet Quota, Internet Usage will be throttled down to 10mpbs until your next billing cycle.
If you terminate before the contract ends, it will trigger a penalty and early termination fees apply.
Termination of service can be made to CelcomDigi careline by dialing *1111.
No, you cannot terminate individual packages within the bundle. The entire bundle must be terminated as a whole.
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